Operational Excellence Through Leadership and Discipline
The Performance Management System (“PMS”) is based on the Plan, Do, Check, Act (“PDCA”) Improvement Cycle, and helps align staff and management at all levels. It provides timely information to evaluate all standardized or key performance indicators allowing for immediate corrective actions and improved performance across an organization. The program fosters enterprise-wide communication and creates transparency, as it integrates People, Processes, and Products, with the end goals being:
Accountability and dependency framework
Key metrics identification and reporting (dashboards)
Communication planning, alignment and deployment
Leader and staff standard work (roles/responsibilities)
Learn more about how we have partnered with our clients and the results generated.