Jeff Kiesel of Restaurant Technologies, Inc.
At RTI we were very pleased with our experience and results with Synergetics. The impact has been a long term, sustainable 20% reduction in our field operating expenses and a significant reduction in our working capital needs.
The Synergetics team and process enabled quick understanding of our business and the correct targeting of work streams.
We worked hand-in-hand with the Synergetics team to achieve the results we agreed upon and, more importantly, developed the measurement system to establish quantifiable, long-term change. We still use the Synergetics measurement system and have adapted and adjusted the system for other work streams.
Synergetics consultants are not your typical hands-off advisors. They are operators experienced in running plants, service depots, etc. and get into the trenches to understand your business before they recommend change. And, in our experience, that change was real, measurable and sustainable. At RTI we had a great experience with Synergetics.