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A LEADING INFORMATION TECHNOLOGY RESEARCH AND ADVISORY COMPANY

  • Problem: A newly appointed CEO engaged Synergetics to assess the potential cost reduction opportunities across its large support operations (SG&A)
  • Solution: Since the purpose of the engagement was to assess the company’s support structure and associated costs, the following key areas were of interest for cost take-out: Organizational Design for staffing, Financial Reporting, Support Function Productivity, and Business Process Control
  • ROI: The engagement achieved an $18M annualized “run rate” in headcount savings over a 20-week project

The focus of the “implementation” engagement was primarily on US and UK support functions to drive savings through:

• Organizational Restructuring (improved “span of control” and de-layering)
• Management Process Controls (development of standardized performance metrics)
• Reduction of Support Duplication and Redundancy
• Product Portfolio Rationalization
• Outsourcing of Non-Core Activities
• Development and Implementation of Resource Staffing Models

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