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A GLOBAL PROVIDER OF BUSINESS WORKFLOW SOLUTIONS

  • Problem: As a result of a deteriorating customer base due to economic and competitive pressures, the client was projecting an EBITDA loss
  • Solution: Develop and implement a 1-year turnaround program to return the businesses back to profitability
  • ROI: Achieved $26m annualized cost reduction savings

The Synergetics business assessment identified significant opportunities within 8 functional areas across the business value stream. The implementation and governance framework was designed around 8 work streams – led by client teams working in partnership with Synergetics:

  • Organization Design
  • Strategic Investment Process / Product Management Life Cycle (Product Management and Software Development)
  • Web & SEO Operations
  • Revenue Leakage Reduction
  • Sales Force Effectiveness
  • Customer / Product Support
  • Professional Services
  • G & A (Marketing, Finance, HR, General Management)

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